Castle & Cooke Mortgage
has announced the launch of its new Consumer Direct team, designed to improve retention of clients in the company's expansive servicing portfolio and ensure the mortgage needs of all Castle & Cooke Mortgage's current borrowers are being met. In addition to portfolio retention activities, the new Consumer Direct team will originate loans to consumers across Castle & Cooke Mortgage's nationwide footprint.
With loan originators licensed in all states in which Castle & Cooke Mortgage does business, the team is able to accommodate clients across the country, providing them with access to conventional, FHA, VA and USDA purchase and refinance loans, renovation loans, energy-efficient mortgages, zero downpayment options and other loan programs.
The new, rapidly-growing team of highly experienced loan originators will be led by Matthew Keyworth, who joined the company in late 2016 as managing director of Consumer Direct Sales. Matthew brings more than 15 years of mortgage industry experience working for national lenders, most recently serving as vice president of retail sales and channel management for PennyMac. He has overseen the funding of billions of dollars in residential loans and helped other call centers and consumer direct groups grow exponentially during his career.
"Matthew's experience in mortgage servicing portfolio defense and his familiarity working with multiple departments to improve business processes and ensure an optimal customer experience made him the ideal choice to lead our Consumer Direct team," said company President and COO Adam Thorpe. "His leadership and the excellent team of talented originators behind him will make great strides toward Castle & Cooke Mortgage becoming an industry leader in both purchase and refinance business."