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Embrace Home Loans Partners With Spillane Consulting Associates

NationalMortgageProfessional.com
Oct 19, 2017
Embrace Home Loans has received the first-place award for the Top Mortgage Companies in Customer Satisfaction in the Large Division, as provided by SocialSurvey

Embrace Home Loans has announced that it has partnered with Spillane Consulting Associates seeking strategic guidance for its Assisted Correspondent Program. Embrace’s Assisted Correspondent Program is a private-label mortgage operations solution that is customized for financial institutions. Embrace provides an operational support program, creating an exceptional experience for the institution’s customers, referral-partners and employees. Embrace offers fulfillment and quality control services and develops and supports all technology needs. In addition, Embrace functions as a correspondent partner for loans that get sold on the secondary market.
 
Embrace engaged Spillane Consulting Associates (SCA) to help identify and participate with the right institutions for its Assisted Correspondent Program. SCA will help distinguish which organizations may be a good fit for the program by soliciting ideas and feedback from institutions–both potential partners and others.
 
“When Ben and I visited Embrace Home Loans last year it was clear to me that [they] had developed something special. And our investigation into the progress made with current program participants has only confirmed that belief,” said John Spillane, Principal of Spillane Consulting Associates. “Let me be clear–we don’t believe this program is the correct option for every institution. But we’ve seen the program’s success so far with current participants, even if it’s not for you, I can strongly say, it’s something you just have to see. This is not something to ignore. For the right organization, Embrace has proven this program can deliver on its promise to radically improve the economics, quality, and customer experience provided by an institution’s existing mortgage department. Pay attention to this Embrace program, if only to know what you’ll be up against.”
 
The program is designed so that originating institutions can maintain complete control over the client relationship, while gaining the full power of Embrace’s process efficiencies, technology and tenured team.
 
“Spillane Consulting is the premier mortgage banking advisory firm in New England. They have earned that well-deserved reputation by the value they continually bring to their bank clients–clients that are a who’s who in banking,” said Kurt Noyce, President of Embrace Home Loans. “Therefore, having them so confident that our services would be ideal for many of the people they’ve served, and equally, so enthusiastic to present such to them–we are honored that they will be doing so on our behalf.”  


 
Published
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