has hired Michael Greenwood as Senior Vice President of Mortgage Servicing.
"Mike is an innovator in mortgage servicing, and he will be a great addition to the NewDay USA team as we build our membership and servicing capabilities to continue our mission of helping veterans and their families take advantage of their valuable VA mortgage benefit," said Rob Posner, Chief Executive Officer of NewDay USA.
Greenwood has 30 years of experience in the mortgage business, including servicing, production support and portfolio acquisitions as well as end-to-end, high-touch customer service. Most recently, he was an Executive Vice President and Mortgage Loan Servicing Manager at PNC Bank. Prior to PNC, Greenwood worked for Assurant Specialty Properties, managing one of their outsourcing centers, and was a Senior Vice President and Director of Operations and Servicing at Huntington National Bank, assisting in the development and implementation of new regulatory issues and customer service initiatives.
"Joining a growing company like NewDay USA, especially one whose mission is to help veterans achieve their financial goals and get back on the road to savings, is extremely rewarding," said Greenwood. "My experience in the mortgage business is perfectly aligned with NewDay's belief in building a culture that focuses on improving the customer experience and ensuring industry leading efficiency."