New American Funding
has opened a new national call center in Tempe, Ariz., moving into the facility after renovating the 12,000-square-foot space and converting it into a modern office environment complete with employee lounge. The location is a full-service home loan facility, transacting a complete spectrum of purchase and refinance loans.
The expansion into the greater Phoenix region was ideal due to a strong industry presence in the market that made it optimal for the company to continue growing its retail division.
“New American Funding brings a great deal to this market. We have an industry-leading compensation plan, a high volume of incoming daily calls, and a 32-day average turn time with loan processing,” said Hooman Sharifi, Sales Manager. “Our customer service is superior and we provide all the tools for Loan Originators to succeed. There’s nothing we lack.”
Sharifi, who has been with New American Funding since 2014, and has already built a team of 47 mortgage professionals who are funding approximately $45 million per month in home loans.
“We’re very pleased with the level of talent, enthusiasm, and professionalism in Tempe,” said Ray Williams, Senior Vice President of the Inside Sales Division for New American Funding. “This is only the beginning of greater things to come. We’re committed to the area for the long haul.”