"The Closing Exchange represents the manifestation of what a panel of the top lenders and title and settlement companies defined as 'what a signing services company should be,'" said Alan Frelix, Chief Executive Officer of The Closing Exchange.
With the combination of the acquired companies, the unique leadership and experience of the management team, and strong financial backing, The Closing Exchange offers its customers:
►Enhanced vetting and performance management: Signing agents are reviewed and vetted regularly and receive performance scoring based on consistent quality control checks and client input.
►Better prepared and tested signing agents: Education and development of signing agents to include industry-specific instruction, digital and hybrid closing tutorials, and client-specific training.
►Enhanced service and technology: Clients leverage order placement and tracking tools, along with enhanced communications methods such as online chat.
"We're an innovative strategic business partner, not a vendor,” said Frelix. “Our consultative service model provides unique experience-based solutions configured to the workflow and goals of our clients and their customers. The Closing Exchange is a true extension of our clients' businesses.”