has named Sue Woodard as its first Chief Customer Officer. Woodard comes to Total Expert from Vantage Production, where she served as President and Chief Executive Officer.
“From my very first interaction with Total Expert, it was clear they were making waves in the mortgage technology space by doing something different–something better–and making a meaningful, positive impact in the industry,” Woodard said. “Helping lenders and their Mortgage Loan Officers better serve their clients and achieve greater productivity and success has always been my passion. The ability to power that with innovative technology is the heart of Total Expert. Customer success will be my number one focus and priority in my new role as Chief Customer Officer, so this is my dream job.”
Woodard has more than 25 years of experience in the mortgage industry, including originations, management and mortgage technology. Sue is renowned in the industry as a speaker, subject matter expert and thought leader.
“We are incredibly fortunate to have Sue Woodard join us in this new position,” said Joe Welu, Founder and Chief Executive Officer of Total Expert. “Sue is very highly regarded in the industry. Her integrity, work ethic and thought leadership has helped her build many amazing, long-term relationships that make her a key component to our continued growth–not only in the mortgage space, but into the financial services arena and beyond.”