RoundPoint Mortgage Servicing Corporation (RPMS)
has announced the launch of its Retail Mortgage Lending Division. The new Mortgage Lending Division, which employs 174 people, was initially launched to neutralize RPMS’s portfolio run-off. The next phase for the operation is to expand to purchase market opportunities. It offers a full suite of mortgage loans, including GSE, government and alternative financial products.
“RoundPoint’s more casual, relaxed, no pressure approach to mortgage lending is something we believe is distinctly different in the industry,” said Kelli Yarbrough, Vice President of RoundPoint, who is heading the Mortgage Lending Division. “Education and empathy are the most important qualities we can offer to borrowers, and we make sure that human beings are available at every step of the process to answer questions and provide status updates.”