has hired Dave Schlegel as its new Director of Default Services, responsible for all aspects of servicing related to non-performing loans. This includes collections, loss mitigation efforts, bankruptcy matters, foreclosures and REO and claims management.
"Part of our brand promise is a thrilling, five-star service experience. We understand that many times, bad things happen to good people, so we're building our default services to balance the need for empathy with members along with the ability to minimize credit union and investor losses," said Tim Mislansky, President of myCUmortgage. "With Dave's deep experience, knowledge and desire to help borrowers stay in their homes, we're continuing to deliver on that promise."
Schlegel brings with him more than 12 years of mortgage servicing experience, including strong process management and analytical skills. He was most recently the Vice President of Loss Mitigation at PNC.
"We've pulled together a team that exemplifies the right combination of servicing expertise and credit union experience," said Mislansky. "With our member-centric processes and procedures and industry-leading mortgage servicing technology, we are able to do the heavy lifting in the back office while our credit unions interact with their members."