Skip to main content

Report: Financial Services Industry Workforce Among Lowest Risk for Phishing Scams

Phil Hall
Jul 05, 2019
San Francisco-based DocuSign has alerted its customers that it has been the target of a phishing attack


Among industries facing potential phishing attacks, the employees of the financial services industry are among the lowest risk to fall prey to this form of digital attack, according to a new report from the security company KnowBe4.
At financial services institutions with less than 250 employees, 31 percent were initially considered high-risk to phishing miscreants, while the banking industry as a standalone industry measured at 29 percent and insurance industry employees measured at 36.4 percent. After 90 days of combined computer-based training and simulated phishing security testing, the risk factor for the financial services industry dropped to 12.6 percent while the banking and insurance industries saw a decline to 9.7 percent and 15.5 percent, respectively.
Still, KnowBe4 warned that more work was needed in addressing phishing attacks.
“The results across the nine million users highlights a drastic predicament for organizations that don’t feel the need or choose not to invest in new-school security awareness training which includes phishing security tests,” said the new report. “The phish-prone percentage data shows that no single industry across all-sized organizations is doing a good job at recognizing the cybercriminals phishing and social engineering tactics. When users have not been tested or trained, the initial baseline phishing security tests show how likely users in these industries are to fall victim to a phishing scam and put their companies at risk for potential compromise.”


Jul 05, 2019
More from
AI Can Revolutionize Mortgage Licensing

Will AI unlock efficiency and accuracy in licensing or will it be an added compliance risk?

Sep 18, 2023
Snapdocs Promotes Michael Sachdev to CEO

Founder Aaron King becomes executive chairman.

Sep 14, 2023
Rate Table Roulette

Barrier to entry is steep in this direct-to-consumer advertorial method

Sep 07, 2023
Log In To Lock In

Meet the mortgage mavericks raking in followers on social media

Aug 29, 2023
Team Human

Tech innovations should assist — not replace — loan officers

Aug 29, 2023
When Chatbots Go Rogue

Threats are posed to customer service and needs

Aug 14, 2023