MacPherson has served as the company’s president since 2016 and will replace Adam Kessler, who will take on the new role of chairman of the board. The company also announced the promotion of Kristi Pickering from senior vice president of process automation to chief operations officer and the appointment of Mike Jensen, the company’s executive vice president of marketing and corporate development, to the board of directors.The industry is auditing the wrong half of the lending stack
For the past two years, the mortgage industry’s fair-lending debate has focused almost entirely on underwriting: adverse action notices, model explainability, Shapley values, and Regulation B (Reg B) compliance after the April 22, 2026 amendment. Those issues dominate the wo...
When communication breaks down, expectations don't align, or respect disappears, LOs may need to move on — without burning bridges
Loan originators talk all the time about winning the trust of real estate agents. How to prospect them, how to add value, how to earn referrals. But there is another conversation we do not have enough of.Sometimes, as a loan originator, you need to fire a real estate agent....
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