Ellie Mae Sees Major Jump In Refis During Pandemic – NMP Skip to main content

Ellie Mae Sees Major Jump In Refis During Pandemic

May 28, 2020
Couple sitting down with agent. Credit: iStock.com/fizkes
Director of Events

The COVID-19 pandemic, while damaging some aspects of the mortgage industry, created big opportunities in others. A recent report revealed that Ellie Mae saw a 24% month-over-month increase in total closed loans from March to April 2020 with a 10% increase in refinances. 
 
Refinances, in particular, were up to 65% of closed loans in April, in comparison to 55% in March and 51% in February, according to Forbes. Unfortunately, the time to close all loans increased to 42 days in April, likely caused by the surge in the COVID-19 pandemic. In addition, Ellie Mae increased FICO scores on all loans in April.
 
“As interest rates drop, savvy borrowers are quick to take advantage,” said Jonathan Corr, president and CEO of Ellie Mae. “With average rates on 30-year conventional loans dipping to 3.48%, lenders are seeing a wave of demand at a time when necessary social-distancing measures can make managing their pipelines more difficult. Those lenders who invested in digital mortgage technology to manage their pipelines virtually are now able to capitalize on this surge in demand.”
 
With rates reaching historic lows, you'll find it hard to find agents who aren't encouraging borrowers to refinance, especially if they intend on sticking with that home for many years to come.
 
Read more about Ellie Mae's increase in refinances during the pandemic.

 
About the author
Director of Events
Navi Persaud is Director of Events at NMP.
Published
May 28, 2020
Jobs Report Comes In Weak After Mortgage Rates Surge

Employers added just 29,000 jobs in September, sending Treasury yields lower and offering a potential counterweight to the recent rise in mortgage rates

Oct 02, 2026
Price Cuts Hit Four-Year High As Mortgage Rates Top 7%

More than one in five listings took a price cut in September, but pending sales still posted their sharpest annual decline since March 2025

Oct 01, 2026
Serious Mortgage Delinquencies Rise 19% After Five Months Of Improvement

ICE data shows 574,000 mortgages were at least 90 days past due in August, while early-stage delinquencies remained below year-ago levels

Sep 29, 2026
Smaller Down Payments Give Buyers More Room, But Rates Limit The Savings

The typical down payment fell 9% from a year ago, while shifting market conditions are giving originators different affordability conversations across the country

Sep 25, 2026
Mortgage Rates Break 7% Just As Builders Find A Way To Move Buyers

New-home sales rose 6.4% in August as builders cut prices, offered incentives, and sold more lower-priced homes. Now mortgage rates are moving against buyers again

Sep 25, 2026
Borrowers Want Digital Closings, But Some Originators Remain Hesitant

ServiceLink finds 45% of surveyed LOs cite borrower reluctance as a barrier, even though most recent buyers say digital options would influence their choice of mortgage provider

Sep 23, 2026