Total Expert Hires New Chief Product Officer – NMP Skip to main content

Total Expert Hires New Chief Product Officer

Aug 17, 2020
Photo of Matt Tippets
Director of Events

Total Expert, a fintech company specializing in marketing and customer experience, hired Matt Tippets as its chief product officer. He will be responsible for leading product strategy, product management, design, product marketing and program management. Tippets will report to Total Expert founder and CEO Joe Welu.

"Personal financial wellness is absolutely critical, especially during these periods of financial uncertainty. Each of us wants confidence in our financial decisions and in the financial institutions we work with, and that confidence can only come from trust," said Tippets.

Prior to Total Expert, Tippets brings nearly 20 years of experience in enterprise cloud-based software. He previously served as vice president of product for the Salesforce Marketing Cloud and led marketing and product management for Parature, a cloud-based customer service software platform.

“Matt and the rest of our executive team understand the tremendous responsibility financial brands have for the futures of their customers, and they’re ready to help them continue to prioritize financial wellness within every experience,” said Welu.

 

About the author
Director of Events
Navi Persaud is Director of Events at NMP.
Published
Aug 17, 2020
More from
Tech
New American Funding Extends AI Push To Borrower Calls

The lender is adding customer-facing agents across originations and its $73 billion servicing portfolio, but has not disclosed which transactions will be automated or when deployment begins

Aug 20, 2026
The Hidden Risk Inside Mortgage Tech Consolidation And How Lenders Can Stay In Control

platforms consolidate and vendors gain leverage, the lenders who stay disciplined about data, adoption, and exit terms will be the ones who keep control of their own tech stack

Aug 19, 2026
The Race To Reinvent Mortgage Origination

Automation promises to strip away administrative work while raising expectations for production, conversion, and human advice

Aug 19, 2026
Clear Capital Clears GSE Test For New Property Data Standard

The verification gives lenders another option for inspection-based appraisal alternatives, but it covers only one piece of a much broader collateral-readiness challenge

Aug 19, 2026
Checkr Buys Truv To Move Mortgage Verification Beyond Documents

The acquisition adds consumer-permissioned payroll and banking data to Checkr’s mortgage platform while lenders confront increasingly convincing fabricated financial records

Aug 19, 2026
Brokers Build Their AI Toolbox At Originator Connect 2026

Instead of waiting for tech giants to dictate the market, originators are realizing the technology's immediate impact

Aug 15, 2026