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Steinfeld has a long history in the mortgage industry and as an executive with strong leadership and management experience in the mortgage banking and consumer financial services industries, according to a press release. In her role, Steinfeld will be responsible for all of the mortgage banking sales and operations, home equity, consumer lending and payments areas at Berkshire Bank. She will report directly to CEO Nitin Mhatre.
“Ellen is a dynamic and visionary leader with an outstanding record for change management, which is a great match for Berkshire's Exciting Strategic Transformation (BEST) plan,” said Nitin Mhatre, CEO of Berkshire Bank. “Her extensive experience will assist in deepening the Bank's commitment to our consumer lending and payments business and, specifically, to growing our home financing operation throughout our New England and Eastern New York footprint.”
Before joining Berkshire Bank, Steinfeld was president of Innovative Lending Strategic Solutions LLC. Before her consulting role, she was managing director and US consumer lending executive for TIAA-CREF. She was responsible for managing mortgage lending, small business lending, and all consumer lending products, including the strategic design, development, execution, and ongoing management and optimization of lending. She has also held management positions at Hudson City Savings, Citizens Bank, RBC Wealth Management, and E*TRADE Financial.