Birchwood Credit Services Names New COO

Birchwood Credit Services, a Fort Lauderdale, Fla.-based credit reporting agency that provides services to the mortgage industry, on Wednesday said it has appointed Sam Markwood as its chief operating officer.

Markwood has more than 17 years in the mortgage credit services industry, in which she has held various positions in customer service, operations management, and client success with CBC (now Factual Data) and Certified Credit. 

As COO, she will be responsible for managing and directing the logistics, workflows, and operations of Birchwood’s production team, as well as overseeing the sales and marketing departments, the company said.

“We are fortunate to have someone of Sam Markwood’s caliber and experience step up to lead our bureau operations,” said Larry Avery, Birchwood CEO. “At this critical moment, we need renewed leadership to successfully implement our strategy and take advantage of the market opportunities ahead.”

He continued, “Sam is an operations and technology visionary with a proven track record of execution. She is a strong communicator who is customer-focused with deep leadership capabilities. Furthermore, as a member of various mortgage industry executive teams over the past 17 years, she has a solid understanding of our products and markets.”

Markwood said she is grateful for the opportunity to join Birchwood. “I’m extremely excited to work alongside this amazing team of people who share the same core values as I do, and I’m looking forward to all the incredible things we will do together as we continue to delight our customers,” she said.

Founded in 1992, Birchwood Credit Services provides financial credit services to mortgage professionals, including accurate mortgage online credit reports, tax return verifications, flood reports, collateral and property reports, credit re-scoring, and other related services nationwide.