Flagstar Bank Announces Workforce Reduction Of 700 Employees – NMP Skip to main content

Flagstar Bank Announces Workforce Reduction Of 700 Employees

Oct 21, 2024
Flagstar Logo
Staff Writer

More layoffs are expected following Mr. Cooper mortgage servicing sale expected to close during the fourth quarter

Flagstar Bank, a subsidiary of New York Community Bancorp (NYCB), announced a workforce reduction affecting 700 employees, equating to 8% of its workforce, as part of its strategic transformation. The bank also plans to finalize the sale of its mortgage servicing and third-party origination (TPO) business to Mr. Cooper in the fourth quarter of 2024, impacting an additional 1,200 employees, most of whom will be offered positions with the buyer.

Following its 2022 merger with Flagstar and the acquisition of Signature Bank assets in 2023, NYCB faced a confidence crisis in its commercial real estate portfolio, leading to a $1 billion equity investment and the sale of $5 billion in warehouse mortgages to JPMorgan Chase.

Commenting on the reduction, NYCB Chairman, President and CEO Joseph Otting shared, "We want to express our appreciation for our employees' contributions. Their hard work and dedication have been greatly appreciated, and we approached this decision with empathy and compassion for everyone affected."

Otting also acknowledged the challenges of the bank’s recent decisions, stating, “While these strategic actions involve difficult decisions, including impacts on jobs, we believe they are essential for strengthening our financial foundation and building a more agile, competitive company.”

As part of its transformation, NYCB announced it will rename itself as Flagstar Financial, the U.S. regional lender said last Tuesday, aligning with efforts to unify operations under one brand. The name change, set to go into effect on October 25, 2024, marks "another milestone in our ongoing transformation", Otting said in a statement on Tuesday.

About the author
Staff Writer
Sarah Wolak is a staff writer at NMP.
Published
Oct 21, 2024
More from
Operations
From Originator To Owner: 7 Rules For Building A Brokerage

NMP Ignite's Build-A-Broker Summit tackled the decisions that determine whether a new brokerage becomes a scalable company or a more demanding job

Sep 04, 2026
Rocket’s Austin Niemiec Returns With A New Playbook For Brokers

Chief Revenue Officer Austin Niemiec reveals where he's been and where Rocket Pro is headed

Sep 01, 2026
Rocket Pro Urges Brokers To Go Hard On Home Equity

As consumer debt climbs, Austin Niemiec says brokers should build dedicated home equity pipelines

Aug 26, 2026
MaxClass: Education Meets Lead Generation

CEO Kelly Hendricks details how MaxClass and HomeQB are opening a new referral channel for originators

Turn Market Data Into Non-QM Deals

How originators can pair market expertise with Non-QM products to solve borrower problems and uncover new business

Aug 19, 2026
Rocket Pro Extends Purchase Credit, Names Big Pitch Finalists

Rocket adds same-business-day conditional approvals and a 12-business-day clear-to-close commitment on conventional purchase loans

Jul 07, 2026