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COVER STORY

Frontline Broker

From a war zone, LO Blain Gentry serves soldiers and civilians

By Katie Jensen, Associate Editor, National Mortgage Professional

COVER STORY

Frontline Broker

From a war zone, LO Blain Gentry serves soldiers and civilians

By Katie Jensen, Associate Editor, National Mortgage Professional

By the time 23-year-old mortgage loan originator Blain Gentry arrived in Siversk, a frontline city in the Russian-Ukrainian War, it was already in ruins.

In an armored infantry vehicle, a small band of Ukrainian soldiers and one American volunteer, Gentry, accompanied by his translator, tore through the broken streets of the city. No one spoke as they passed by gutted office buildings, apartments, homes, and structures so damaged they only appeared as masses of rubble.

Gentry had seen devastation in his years as a Sergeant in the U.S. Marine Corps Reserve, but nothing quite like this. No lights, no electricity. The strong, old city had been flattened; there really was nothing left. 

In its former glory, the city of Siversk, nestled in eastern Ukraine’s river lowlands, possessed a quiet beauty. Beneath a gaping blue sky, the nearby Siverskyi Donets River meanders through wide, grassy floodplains, resembling the stillness of the Mississippi Delta or the Great Plains stretching across North America. The land itself is precious, having the most fertile soil in the world, and has supported its farming culture for centuries.  

Now, however, farming, the region’s lifeblood, has come nearly to a halt. Fields once bright with wheat and sunflowers now lie abandoned and pitted with craters. Surrounding villages have been reduced to rubble. Roofs collapsed under artillery fire. The Siverskyi Donets River, once a source of life, has become a natural barrier between combatants.

“When I arrived there, the artillery from the Russian side had just started picking up,” Gentry recalled of his arrival in early March. Russian soldiers surrounded the city on three fronts just four to six miles away, he estimated.

The brutal cacophony of artillery grew louder until a chorus of sharper sounds cut through — whistling mortars slicing through the air overhead, wailing on their descent, and erupting with a concussive WHUMP

At least artillery fire gives a warning cry, unlike some of Russia’s stealthier weapons. The most significant threat for people on the frontlines is Russian drones that quietly and relentlessly patrol the war-torn streets, gathering reconnaissance and hunting down whoever and whatever remains. The few locals who remain in the city live in the basements of crumbling homes and buildings, sheltering themselves from aerial attacks that happen every day without fail. 

Gentry and his group soon reached a church, and — keenly aware that the next barrage of artillery shells could already be in the air — abandoned their vehicle. Vulnerable for a few harrowing moments, they raced through a fortified entrance to seek safety in an underground bunker.

Gentry hadn’t traveled to Ukraine in his official military capacity. Instead, he went as a civilian, driven by a personal mission to deliver humanitarian aid. With his six-year military commitment nearing its end, he had already begun transitioning to civilian life, working part-time as a loan officer and processor at his father’s Georgia-based mortgage brokerage, Loan Velocity.

Before reaching the embattled town of Siversk, Gentry spent several days getting to know the locals in surrounding communities. He moved quietly along Ukraine’s eastern front helping wherever he could, often stepping in to put out fires in towns under relentless attack.

His military experience allowed him to keep a level head in these high-stress environments. “I could have easily been taken out by a drone or artillery,” Gentry said. “But I really wanted to help people.” 

But Gentry believed he could do more than put out a few fires. He wanted to speak with Ukrainian soldiers and foreign fighters, specifically those within the armored vehicle units he called “tankers,” because that was his Military Occupational Specialty (MOS) in the Marines. The second part of Gentry’s humanitarian mission was to find out how tankers were combating the newly advanced Russian fiber-optic drones. He believed his intel could potentially help the U.S. build safer, more effective military vehicles. 

However, the Ukrainian soldiers could not be drawn away from their fight to give an interview, so Gentry would need to meet them where they were. That meant heading for the front lines.

In the underground bunker, Gentry found a completely different atmosphere. A few soldiers were cooking while another group gathered in the corner, reviewing mission plans. The concussive impacts of artillery shells were faint and harmless, like distant thunder. In that small oasis, Gentry found himself with a rare opportunity to safely access the internet.

 “I had about 30 minutes to kind of do what I wanted while artillery was going off above us.”

> Blain Gentry, while sheltering in an underground bunker in Siversk, where he uploaded a borrower’s loan as Russian artillery thundered overhead.

PHOTO ABOVE: Gentry and a Chechen volunteer commander on a defensive line in Donbass, Ukraine, took a photo together — “in case we never saw each other again,” Gentry said.

“When I got down there, we had some time before we were gonna go up and go look at the tank, and I wanted to meet all the soldiers,” Gentry said. “In the midst of that whole time, I'm sitting there on Starlink … ”

Gentry pulled out his computer and phone, which connected instantly to Ukraine’s Starlink Satellite Internet Service — a protected internet service provider that prevents Russian interference. As soon as he was back in the online world, notifications began pouring into his inbox. The updates flashed across his screen, pinging him with reminders of home, including messages from his work about clients and contracts moving forward. 

In the days leading up to his arrival on the front, Gentry had frequently kept in touch with one of his borrowers, who — to his surprise — was suddenly ready to close. 

“He came to me, he had remembered me just talking about the mortgage industry and why I love it and what it's done for me, especially having the discipline from the Marine Corps and how it's helped me help veterans,” Gentry said. 

So, he made a split-second decision: “I had my computer and my phone and everything right there and then … I had about 30 minutes to kind of do what I wanted while artillery was going off above us."

“It's really secure,” he said. “What the Russians would do is if you're on the front line and you have your cell service on and you're not connected to something that's secure, you're pinging off Russian towers, most likely.”

“I ended up actually reaching out to a coworker, letting him know I uploaded the deal [and] ‘can you just kind of help make sure it's taken care of,’ ” he added.

What's Your Excuse?

Despite being thousands of miles away with an ocean between them, it didn’t take long for Blain Gentry’s father, Timothy Gentry, owner and CEO of Loan Velocity, to find out his son had uploaded a deal to Rocket.

In an exclusive interview with NMP's Katie Jensen, Tim Gentry tells the story.

Brokering On The Battlefront

Like many of his industry peers, Gentry had no interest in pursuing a college education. Immediately after graduating high school he enlisted with the U.S. Marine Corps, committing to six years of service. But he did, at one point, give higher education the good ol’ college try, completing one semester after being out of school for two years. Still, he concluded that “College wasn't for me.” 

But ever since he was about 14 years old, the mortgage industry has held Gentry’s interest, mainly because he’d watched his father, Timothy Gentry, CEO and Founder of Loan Velocity, develop his brokerage business over the years.  

“I just really liked the people, the industry, [and] what it does for people,” he explained. “That was three years ago [and] I'm still happy with the decisions I've made.”

“I remember when I got my mortgage license. I went to Rocket Pro not too long after, I got to meet a lot of very successful loan officers. Most of these people were kind of like my father,” he said. “But a lot of them you were kinda like, ‘Hey, you know, you're 22 years old — or I may have been 21 at the time — you're probably not gonna do that great your first year.' And I wanted to prove everybody wrong.” 

Gentry poses with Ukrainian tankers inside a bunker in Siversk, Ukraine, shortly after uploading his borrower’s loan to Rocket.

Gentry poses with Ukrainian tankers inside a bunker in Siversk, Ukraine, shortly after uploading his borrower’s loan to Rocket.

Not many people would attempt to help finance the biggest purchase of a client’s life while simultaneously risking his own life to help civilians caught in the crossfire of the Russo-Ukrainian War. But for Gentry, it made complete sense; when someone needs help, and you’re in position to provide it, that’s what you do.

As an MLO, Gentry takes his reputation seriously, saying, “A client is pretty much trusting you [based on] how you sell yourself, what you provide for them as a service.” 

“You could either be a salesman and just come off that way, or you can be a friend and someone who really wants to help these people,” he continued. “And if they see you that way, you know, you need to maintain your part as the friend. And that goes for any relationship.” 

Gentry’s Purpose

After closing his borrower’s loan in Siversk, Gentry donated most of his commission from that deal to a Ukrainian fighting unit. “I helped them fix one of their cars with some of the money that I made off that deal,” Gentry said. 

Aiding civilians who have had their homes destroyed and lives ripped apart was sufficient reason to put himself in harm’s way, Gentry figured, but his reason for venturing into a dangerous city like Siversk was to gather intelligence from soldiers that have struggled to fend off Russian drones. 

“I had applied for a press pass, and [those are] really hard to get, especially as an American,” Gentry explained. “I did kind of go over in a press capacity with martial law over there, if you want to do interviews or record anything with units, even if you're not press.”

When he had the chance to speak with soldiers, he would inquire about their jobs, their vehicles, and how their tactics had evolved. In the end, he concluded, “We are not prepared for drones. I think we need to start implementing and looking at adaptations to our vehicles.” 

Although Gentry still has to get through one more year of his enlistment and is scheduled to deploy later this year to the Middle East, his specific job within the military is already considered obsolete. 

“We're called ‘the last of a dying breed’ for a reason,” Gentry said. “Because we're amphibious tankers and our vehicles are no longer allowed to go in the water. So what does that mean? We don't really have a job.”

However, Gentry knows that the U.S. has deployed tanks to Ukraine, and he understands that armored vehicles and tanks are largely at the mercy of Russian drones. A New York Times article published in March explains that when a mortar round explodes on an American-made infantry fighting vehicle, Ukrainian soldiers are shaken but not terribly injured. But when the small fiber optic drones start to swarm, the tanks, and the men in them, become sitting ducks. 

In Ukraine, where this sort of drone attack is a daily occurrence, Gentry’s military training and expertise could actually be put to good use.

“I want to make sure that the U.S. government has done its part in training [the soldiers in Ukraine] and giving them the materials and equipment and knowledge and educational benefits that they should receive if they're going to go fight drones,” he said.

Even a Marine does not head to the front lines as a reporter only to learn about drone warfare, however; there’s almost always a deeper purpose in play when one’s life is on the line. And so it’s perhaps unsurprising that Gentry’s desire to improve U.S. tanker and armored vehicle units is partially rooted in an unfortunate incident that took place two years ago. After returning home from a month-long deployment in the Middle East, Gentry discovered that an Iranian drone strike had killed nine U.S. Army soldiers who were stationed in the same area.

“I sat under fifteen Iranian drone strikes in Ukraine one night, and those are the same drones that killed them,” Gentry said. “They were just dropping kind of left and right, and there were a few soldiers outside trying to shoot them down … And I mean, it could have easily hit the house and blown up.”

That’s why Gentry was out there. To understand how drones were changing the rules of engagement. And to help prevent what cost those nine soldiers their lives from happening again.

ABOVE PHOTOS: Gentry delivered aid to civilians in Lyman, a town behind enemy lines. The woman, hunched over and crying, was overwhelmed with gratitude just receiving food and water. “This moment hit hard,” he recalled. “I didn’t want the photo, but my friend captured it. I'm glad he did now.”

In the months leading up to his arrival in the Ukraine, Gentry was corresponding with an official for the Turkish Ministry of Defense who assisted him with getting a press pass and invited him to interview tank unit officials on the frontlines. (Turkey also has a stake in the Russo-Ukrainian War due to geographic proximity; Ukraine serves as a counterweight to Russian expansion.) But a Ukrainian officer couldn’t suppress his surprise when he actually saw Gentry standing before him. 

“You’re one crazy son of a b— to come down here under artillery fire for no reason,” the officer had told him.

Blain Gentry takes a selfie in Okinawa, Japan, before starting a long field exercise living out in the jungle.

Blain Gentry takes a selfie in Okinawa, Japan, before starting a long field exercise living out in the jungle.

After a week of surveying the ruins of the city, looking into the tired faces of civilians who have had their livelihoods destroyed, and seeing the frantic pace at which Ukrainian troops restrategize to fortify their defenses, Gentry revealed his true intentions for coming to the frontlines of the war. 

“I told him, ‘Well, this is for the Americans back home that could be in your shoes one day. And, hopefully, the things you guys tell me here will help save their lives.’ ” 

Throughout the night and the entire next day Gentry would endure the periodic bursts of artillery fire, feeling thunderous explosions reverberate through the soil and shake the ground beneath his feet. But, the following night, he turned his eyes to his phone screen and saw a text from his father. He was still stunned, but not surprised, that his son had uploaded a borrower’s loan while he was hiding underground shielding himself from artillery that rained from above. Pride poured from every word.

Then Gentry saw the screenshot of an email thread between his father and the founder of Rocket Companies, Dan Gilbert, which included Gilbert’s raving response to Gentry’s story. In that moment, despite the war-ravaged devastation that surrounded him, Gentry felt a bittersweet triumph. 

“I might be in a place where no one knows me; [where] I have no reputation and for all [any]one knows I'm just another American and I'm just kind of here,” Gentry said. “To be halfway across the world and to have a little spotlight like that … thousands of miles away from home, and I didn't even ask for it. I just did what I normally do every day. But, sometimes those things [go] unnoticed. But in my opinion, eventually something will come out [of the] good things that you do. And for me, that was just a big win. And I really loved that.” 

Marching Onward

The likely path Gentry sees for himself is following in his father’s footsteps by committing to the mortgage business full-time once he’s finished his military commitment. Later this year, Gentry said he has one more deployment to the Middle East, Jordan this time, which is expected to last about a month, although the current administration could decide to extend their stay, depending on the circumstances.  

“I want to do the mortgage business full-time and take advantage of the opportunities I have,” Gentry said. 

“To be halfway across the world and to have a little spotlight like that … I just did what I normally do every day.”

> Blain Gentry, after hearing that Rocket founder Dan Gilbert was touting the story of him closing a mortgage deal from a war zone.

The opportunities he’s talking about? Perhaps “taking a rifle and flying [on] a helicopter to an oil rig off of Mexico and stand in [as a] guard for two weeks,” he said. “Or, I'm sure you've heard about some of the pirate attacks off like Somalia? Going there and being a guard for a couple weeks.” Once again, risking his life to help others.

“But I would do that part-time,” he continued. “I could, you know, create a contract with the company, go out there for like a month, and come home. But I'd still be able to do work out there. I'd just bring the computer and my phone and make sure I had wifi, then all I'd do is just work in my free time and then do the other part of the job there.”

Still young and at the very beginning of his career, Gentry has plenty of options to explore; as mortgage fintech continues to advance over the years, furthering MLOs’ remote capabilities, those opportunities will multiply.

Though it may initially seem odd, Gentry’s experience in Ukraine, including all the tragedies he'd seen and the people he helped along the way, helped foster a newfound appreciation for the mortgage business. 

Like the American people, Ukrainians value homeownership. Before the 2022 Russian invasion, about 95% of the population lived in owned housing. Since then, the country has plummeted into a national housing crisis: millions of people who lived closer to the frontlines have been forced to seek shelter in overcrowded apartments or, more often, rely on the generosity of strangers to accommodate them. 

In 2024, ReliefWeb, a humanitarian information service, reported that 4.5 million have attempted to return to their homes, only to find them either uninhabitable or lost forever. The running toll on the number of homes either damaged or destroyed is up to 2 million, representing 10% of the country’s total housing stock. That is the harsh reality that Gentry witnessed firsthand on the front lines, an experience that has altered how he feels about who he is and what he does.

When asked if he had a message for homebuyers and homeowners in the U.S., Gentry said: 

“I've been to multiple countries and if people could see more of what it's like, I know [they] would rush to go buy a home as fast as they could. [They’d] make sure they had their name [carved] onto a plaque [to] say, this is my soil, this is my territory, I'm never leaving. This is mine.”

This article originally appeared in National Mortgage Professional, on the week of April 27, 2025.
About the author
Staff Writer
Katie Jensen is a staff writer at NMP.
Published on
Apr 24, 2025
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