loanDepot's Losses Mount, Despite Optimisim – NMP Skip to main content

loanDepot's Losses Mount, Despite Optimisim

Contributing Writer
Mar 13, 2024

Net losses for the fourth quarter totaled $59.8 million – a 43% jump from the third quarter “primarily due to revenues decreasing more than the decrease in expenses.”

KEY TAKEAWAYS
  • 22% drop in full-year revenue from 2022; 58% decline in annual origination volume.
  • Gain on sale margin improved from 163 basis points in 2022 to 260 basis points in 2023.
  • Servicing portfolio grew 5.5% from 2022 to 2023, +2.8% in unpaid principal balance.

loanDepot posted its seventh consecutive quarterly loss in the fourth quarter of 2023, but saw significant year-over-year improvements in their gain on sale margin and pull through weighted lock volume, according to a press release and earnings call announcing the earnings Tuesday evening.

Net losses for the fourth quarter totaled $59.8 million as compared to a net loss of $34.3 million in the third quarter of 2023 – a roughly 43% increase – “primarily due to revenues decreasing more than the decrease in expenses,” per the press release.

loanDepot reported a 22% drop in full-year revenue from 2022 – to $974 million – driven by a roughly 58% decline in origination volume, from $53.7 billion in 2022 to $22.6 billion in 2023.

Though the company reported an annual net loss of $236 million for 2023, it was able to narrow its losses by $375 million year over year, or 61% from 2022’s annual net loss of $611 million.

Loan origination (dollar) volume for the fourth quarter of 2023 was roughly $5.3 billion, a 12% drop from the third quarter’s roughly $6 billion, and a 16% drop from the fourth quarter of 2022’s roughly $6.3 billion in originations. Like much of the industry, loanDepot’s originations have been dominated by purchase volume, which rose to 76% of total origination in the fourth quarter from 71% in the third quarter.

Over the course of 2023, loanDepot slashed their operating budget by $693 million, or 36% to $1.25 billion – citing, ironically, cost productivity improvements and lower origination volume as primary drivers of decreased total expenses.

In other words, originating fewer loans saved the company money.

“Our cost reset has allowed us to maintain a strong liquidity position and at the same time support reinvestment in critical platforms and programs,” said loanDepot’s Chief Financial Officer David Hayes. “As the housing and mortgage markets begin to recover, we believe we enter 2024 positioned for success through a relentless focus on delivering against the pillars of Vision 2025.”

Though loanDepot’s fourth-quarter revenue and gain on sale margin weakened on a quarterly basis, both improved dramatically year over year.

Citing higher servicing income, an improved gain on sale margin, and improved pull through weighted lock volume as primary drivers, revenue was up 35% from the fourth quarter of 2022 ($169 million) to the fourth quarter of 2023 ($228 million).

The company’s gain on sale margin improved from 145 basis points in the fourth quarter of 2022 to 243 basis points in the fourth quarter of 2023 – a slight decline from 274 basis points in the third quarter. On a yearly basis, loanDepot’s gain on sale margin improved from 163 basis points in 2022 to 260 basis points in 2023 – nearly a full-percentage-point swing.

The improved gain on sale margin and pull through weighted gain on sale margin reflects the impact of loanDepot’s cost productivity improvements and reduced origination volume and expenses.

On the servicing side, loanDepot saw its servicing fee income increase by roughly $42 million year over year, an increase of roughly $12 million from the third quarter.

loanDepot FY23_Q423 earnings

Volume-wise, the company grew its servicing portfolio 5.5% on an annual basis from roughly 471,022 units in 2022 to 496,894 units in 2023, representing a 2.8% increase in unpaid principal balance.

Notably, loanDepot experienced a 12.7% quarterly increase in the dollar-volume of loans that were 60+ days delinquent.

Not helping the fourth-quarter balance sheet was a $4.9 million quarterly increase in “non-volume related expenses”' such as “higher restructuring related charges, lease and other asset impairment costs, and legal expenses.”

As an outlook for the first quarter of 2024, loanDepot projects origination volume of between $3.5 billion and $5.5 billion, pull-through weighted rate lock volume of between $3.5 billion and $5.5 billion, and pull-through weighted gain on sale margin of between 270 basis points and 300 basis points.

The company reported a cash balance of $661 million, and a strong liquidity position moving into 2024.

Non-volume related expenses, including legal expenses, are expected to continue impacting loanDepot’s profitability at least through the first quarter of 2024, though.

The company reported to regulators in late February that a ransomware attack that occurred on January 4, 2024, would likely cost the company $12 million-$17 million, materially impacting profitability for the first quarter of 2024.

The incident exposed the personal data of 16.6 million customers, and loanDepot has been named in several class action lawsuits as a result.

About the author
Contributing Writer
Ryan Kingsley is a contributing writer for NMP.
Published
Mar 13, 2024
Trump Names FHFA Director Bill Pulte Acting Director Of National Intelligence

FHFA director will continue overseeing Fannie Mae and Freddie Mac while serving as acting director of national intelligence

Jun 02, 2026
Realtor.com Launches AI Home Search Platform Built With Google

New RealAssist tool combines AI, affordability guidance and Google Maps data to engage buyers before they reach lenders

Jun 02, 2026
Another MLS Challenges Zillow In Fight Over Listing Visibility

Realtracs joins MRED in pushing back on Zillow's listing policies, a battle with potential implications for the broader homebuying and mortgage ecosystem

May 29, 2026
Gas Prices Are Quietly Reshaping Homebuyer Affordability

Rocket Money data suggests rising fuel costs are adding pressure to already payment-sensitive buyers as mortgage rates remain elevated

May 28, 2026
MISMO Targets Costly TRID Fee Cures With New Mortgage Fee Standardization Framework

MBA’s standards organization says inconsistent fee naming still drives costly redisclosures and rework, with fee-related cures affecting more than 30% of mortgage loans

May 27, 2026
Zillow-Compass Fight Raises Bigger Questions About The Future Of Mortgage Lead Distribution

Legal battle over private listings and MLS access highlights growing competition to control the homebuyer relationship before borrowers reach a loan originator

May 21, 2026