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Nations Lending, is continuing to expand its footprint across the U.S. As the company expands, onboarding, training, and development of hundreds of employees continues to remain a high-priority initiative. As a result, the company appointed Mark Bishop, national corporate training leader, to help facilitate that process and ensure that everyone from loan officers and branch managers to regional and divisional leaders receives the training and development they need.
Scaling at the rate Nations is currently growing presents a myriad of challenges, including often-overlooked employee education and development programs, according to a press release. Bishop is no stranger to such a challenge. As vice president, head of Learning and Development for Caliber Home Loans, he aligned the training and talent development strategy with the company's priority objectives, including leading a retooling and upskilling plan for a team of 28 in support of a digitally and culturally transforming organization. He also built a framework for annual compliance training, including tracking, reporting, vendor-provided coursework, and recordkeeping.
“The lending industry has been notoriously behind the ball when it comes to employee development, particularly because the space is seeing rapid technological advancement and is constantly changing due to regulatory guidance,” Bishop said. “The lenders that can not only keep up but stay ahead of continuing education are the ones who will excel over the long haul.”
Bishop is an industry veteran, conceptualizing and executing learning and development programs for lenders and depositories across the country for companies such as Capital One. He also spent 18 years with Bank of America, where he managed five traveling training teams across 25 locations in support of the mortgage default servicing business unit.
"Mark is a great addition to the Nations family, and he'll be vital as the business continues hire top talent from coast to coast," said Cheryl Lieber, chief administration officer at Nations Lending. "His wealth of knowledge and experience in product, regulatory, and compliance training is crucial in ensuring our people have the tools they need to excel."