PartnerFirst LLC has announced a partnership with ServiceLink where both companies have combined resources to provide a "one-stop shop" solution to national mortgage servicers and homeowners through the ServiceLink Short Sale Agent Network. ServiceLink's clients can confidently refer defaulting homeowners to select a certified real estate agent from the Short Sale Agent Network to help them streamline the short sale process.
PartnerFirst provides national mortgage servicers and default service providers an outsourcing solution called the "Agent Management Services" (AMS) Platform. The AMS platform provides agent training and Pre-Foreclosure Specialist Certification (PSC), custom client education modules, short sale lead distribution management, a brand neutral agent database, a "Find an Agent" homeowner referral database, a Minority Outreach Initiative (MOI), and a multitude of homeowner contact solutions.
"We are pleased to be handling agent fulfillment services for ServiceLink including providing its clients with a homeowner-friendly searchable network of certified short sale agents," said Son Nguyen, chief operating officer with PartnerFirst. "This partnership is truly a first of its kind. We are setting the standard within the real estate industry in how mortgage servicers and default service providers connect with defaulting homeowners through a nationwide agent based solution."
"The key to streamlining a short sale is to have an educated and well-trained agent network. Teaming up with PartnerFirst allows ServiceLink to leverage PartnerFirst's extensive knowledge of the real estate community and thorough understanding of the short sale process," said Scott Thompson, vice president of realtor services for ServiceLink. "ServiceLink is excited about heading down this path with PartnerFirst and delivering meaningful advantages to all of our mortgage servicer and mortgage investor clients and to struggling homeowners all across the country."