Residential Finance Corporation (RFC) has announced that it has migrated to the Virtual Computer NxTop desktop virtualization solution. NxTop comprises a comprehensive centralized management system and integrated true Type-1 client hypervisor that uses desktop computing power to run virtualization and deliver significant cost savings. It provides RFC complete centralized control, simplifying the management of desktops and laptops, while offering greater flexibility and productivity to end-users. NxTop also provides complete mobility, allowing RFC employees to quickly and remotely access documents, improving the origination process.
“Residential Finance is a clear leader in the mortgage industry and one of the most innovative companies in that space,” said Dan McCall, chief executive officer of Virtual Computer. “RFC’s ability to utilize new technology to improve efficiency translates into better service and better value to its customers. We are excited by the opportunity to work with RFC as the company continues to grow and help build the mortgage loan business of the future.”
With its growth, especially in mobile users and telecommuters, RFC had outgrown its existing terminal services platform. The lender needed a new platform that would improve end-user performance while minimizing total operational and infrastructure costs.
“We selected NxTop after an extensive five-year search for a solution that would offer consistent service, eliminate viruses and malware and not require us to build a costly data center,” said Alan Rabideau, RFC’s CIO. “NxTop enables us to effectively manage increased traffic on our virtual platform without having trouble with access or performance.”
NxTop offers a high level of flexibility and productivity to the end user, including the ability to run multiple secure desktops on one PC. The platform also delivers complete mobility and better manageability than server-hosted virtual desktop infrastructure (VDI) at a fraction of the cost.
Along with cost savings, rapid migration capability, decreased support calls and increased control, NxTop also has given RFC the means to continue its steady growth.
“Support tickets have dropped by 80 percent and we have seen drastic improvements in productivity and end-user morale,” Rabideau said. “Implementing NxTop fits perfectly with our vision to expand RFC’s footprint, and it will allow us to do so more rapidly and without the high cost normally associated with growth. This is a relationship that will benefit us for years to come.”
