Lender Processing Services Inc. (LPS) has announced that AmeriFirst Home Mortgage completed the implementation of LPS' MSP, the industry's leading mortgage and consumer loan servicing platform. MSP is a single, comprehensive system used by financial institutions to manage all servicing processes, including loan boarding, payment processing and escrow administration, giving servicers a fully integrated system to meet mortgage and consumer lending servicing needs for any size portfolio.
AmeriFirst Home Mortgage's conversion of residential mortgage loans onto the MSP platform will offer greater functionality compared to the mortgage banker's current system of record, help reduce operational costs and offer greater revenue opportunities for its expanding company.
"We were looking for a technology solution that provided more robust servicing capabilities to support our growth initiatives, while still helping us manage our operating expenses," said Mark Jones, president and co-founder of AmeriFirst Home Mortgage, a full-service community mortgage bank with a presence in 11 states. "We also needed a proven servicing system to help keep us in compliance with increased regulatory changes and federal requirements, as well as ensuring that our internal processes are secure. LPS offered the complete package."
As part of AmeriFirst Home Mortgage's MSP implementation, one of the key advantages LPS will offer are dedicated teams assigned to support the bank's compliance efforts by helping to ensure that MSP is up-to-date with current regulatory changes and federal requirements. Another benefit AmeriFirst Home Mortgage will receive is customer support through PowerCell, LPS' award-winning contact support network. PowerCell is committed to AmeriFirst's operational success with MSP and offers the availability of technical, application and operational assistance 24/7 to ensure issues are addressed and resolved quickly to the mortgage bank's satisfaction.
"We are pleased AmeriFirst Home Mortgage has chosen LPS' industry-leading technology and services to meet the evolving needs of its growing and successful business," said Robert Davis, executive vice president of sales and account management for LPS' Servicing Solutions and Technology division. "We are committed to providing AmeriFirst Home Mortgage with the dynamic, innovative technology and collaborative support needed to face the challenges and opportunities ahead."
