Global DMS has announced that Forsythe Appraisals LLC is leveraging the eTrac Enterprise platform to manage appraisal ordering, tracking and review for all of its branch offices covering 40 major metropolitan areas across the country. The solution centralizes and streamlines operations and effectively replaced Forsythe Appraisals’ proprietary valuation management system.
“Since implementing Global DMS’ platform, we have realized very measurable gains in efficiency, productivity and tracking while reducing our IT spend using their comprehensive Web-based appraisal management technology,” commented John Forsythe, president and CEO of Forsythe Appraisals. “While our proprietary platform worked very well, we saw greater efficiencies in Global DMS’ platform and how it meshed with our specific workflows and internal processes. Our users love the system and find it has made a big difference in how they do their jobs.”
Forsythe Appraisals has a unique business model whereby its appraisers are exclusive W2 employees that operate out of the company's wholly owned and operated branch locations. The branch model is proven to ensure continuity, consistent quality, and provide control over its processes. Forsythe Appraisals’ distinctive and dynamic business necessitates a flexible technology platform that can continuously adapt to its environment.
Global DMS’ configurable eTrac Enterprise platform greatly reduces the extensive costs Forsythe Appraisals incurs to maintain, update new functionality and develop interfaces as it grows its operations. In addition, keeping in-house software up-to-date with constantly changing federal, state, GSE and Consumer Financial Protection Bureau (CFPB) compliance regulations can be time consuming and costly for any organization. Global DMS has the technology and talent to efficiently handle the entire appraisal process for Forsythe Appraisals.
Global DMS’ all-in-one eTrac Enterprise solution automates Forsythe Appraisals’ workflow, facilitates client and branch-level communications, monitors order status, handles review and fulfillment while providing all the essential reporting and accounting functions for its appraisal transactions.
“The flexibility and configurability of our eTrac system has helped Forsythe Appraisals optimize its workflow and has had a very positive impact on its performance and bottom line. The considerable changes required to upgrade their proprietary platform would have been expensive and extensive,” stated Vladimir Bien-Aime, president and CEO of Global DMS. “Our solution currently processes thousands of appraisal transactions monthly for Forsythe Appraisals and has already helped improve performance, increase margins and position the company for scalable growth.”
