CoreLogic has released "Mortgage Servicing: Foundation for a Sound Housing Market," the fourth and final white paper in a series that addresses some of the high-level aspects of the challenges facing the mortgage servicing sector. In this edition, the reform of the industry in the aftermath of the ‘Great Recession’ and the challenges facing it moving forward are discussed, including the variety of new laws and policies now in effect and continuously evolving.
Key insights featured in the white paper include:
►The different mortgage servicing models available and the specific risks associated with each.
►Burdens that were placed on servicers because of an increase in sub-prime and non-performing loans leading up to the housing market collapse.
►Ways that servicers can thrive in the new regulatory environment through better coordination between local, state and federal oversight entities.
►The cost of servicing and the balancing act of maximizing investor returns and sustaining operability while still delivering high-quality customer service.
Tech promises efficiency, but adoption, ROI, and borrower satisfaction tell a more complex story
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