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Without leaving the LOS system, Encompass users and their prospective borrowers can now benefit from SoftQual’s real-time information, whether leveraged online, on the phone, or in person with prospects.
“For the first time, lenders can evaluate borrowers with authentic full file information within Encompass, empowering them to create and extend offers to consumers without delay,” said Patrick Kelly, Informative Research’s senior vice president of business development. “This means that prospects are far more likely to become borrowers, lenders can enjoy much higher pull-through rates, and all parties benefit from reduced costs and higher service levels.”