Waterstone Mortgage to Manage QC Audits Using TRK’s Insight RDM

Dec 07, 2017

TRK Connection has announced that Waterstone Mortgage Corporation has chosen the Insight Risk & Defect Management (RDM) platform to conduct its internal quality control (QC) audits.

“After carefully considering our Quality Control department’s current process, we determined that our existing QC audit platform was not meeting our expectations and would be incapable of handling additional loan volume,” said Indar Ramadhar, Vice President of Loan Delivery and Quality Control at Waterstone Mortgage. “Insight RDM has the functionality we need to maintain our standards of loan quality and is scalable enough to accommodate our growth for years to come. We look forward to a long and mutually beneficial relationship with TRK.”

Insight RDM is a cloud-based QC audit platform designed in direct collaboration with lenders to deliver the features and functionality needed to reduce repurchase risk and elevate loan quality. Built to be device-agnostic, Insight’s interface and sophisticated QC auditing tools streamline the loan defect management and remediation process. In addition, integrated action planning and business intelligence reporting from Tableau empower lenders to more effectively track, report and trend loan defects and proactively mitigate future risk.

“Digital innovation must extend to mortgage QC if lenders hope to maintain and improve loan quality while accelerating the origination process through the pursuit of the eMortgage,” said Teri Sundh, Chief Executive Officer of TRK Connection. “Insight RDM is the engine lenders need to drive loan quality throughout their organization.”

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Dec 07, 2017

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