OpenClose Bolsters Its Software Integration and Support Teams
OpenClose has announced that it has added staff to its integration and customer support departments. The new hires will help enhance OpenClose’s existing software products, facilitate digital mortgage processes, produce fintech-level innovation and provide excellence in customer support. The company also recently added three senior software engineers to its development team.
Julie Hoefs comes to OpenClose as a previous user of its LenderAssist LOS and integrated best-of-breed mortgage fintech, compliance, analytics and reporting solutions. She has experience managing all aspects of mortgage loan processing, mortgage servicing and loan purchase activity. In addition, Hoefs has overseen loan operations at Two Rivers Bank and was the Assistant Manager for Lending Operations at Fremont National Bank & Trust Co. At OpenClose, Hoefs will work on the support team where she will focus on new best-of-breed software partner interfaces and enhancements.
Kenneth Kerfoot was added to the OpenClose integration team, who previously was the LOS Manager at University Bank. Prior to this, he was the Implementation Coordinator at Mortgage Builder/Altisource. At the company, he also held the positions of lead support trainer and account specialist. Over the course of his career, Kerfoot has worked for LOS vendor Dynatek and lenders such as United Wholesale Mortgage (UWM), Washtenaw Mortgage, Sigma Financial Corporation, 1st Rate Mortgage and Interfirst Mortgage.
“As we continue to grow and advance our mortgage software solution suite, hiring subject matter experts with extensive experience working for both mortgage technology vendors and lenders is key to ongoing innovation,” said Jason Regalbuto, Chief Executive Officer and Chief Technology Officer at OpenClose. “We always strive to deliver robust mortgage software solutions and hands-on customer support, and these new resources help us maintain OpenClose’s track record for success.”