Ellie Mae has announced the general availability of Encompass Consumer Connect
, part of Ellie Mae’s Consumer Engagement Suite of solutions along with Velocify by Ellie Mae, Encompass CRM and Encompass Direct Mail.
Encompass Consumer Connect gives Ellie Mae Encompass lenders the ability to offer a consumer Web experience that goes beyond a mere online application. It is truly a state-of-the-art, completely customizable, branded and engaging digital mortgage experience for homebuyers–accessible from any device. The solution is provided at no additional cost to Ellie Mae Encompass digital mortgage customers.
“For lenders to effectively compete in today’s purchase-driven market, they need to be equipped to successfully reach the homebuyer at the point of thought,” said Joe Tyrrell, Executive Vice President of Corporate Strategy for Ellie Mae. “Encompass Consumer Connect offers an engaging online consumer experience for lenders to turn a consumer’s interest into a quality application that can be closed faster with complete transparency and compliance. Built-in analytics ensures every application is met with a customized and personal experience, and when Encompass Consumer Connect is coupled with our Encompass CRM marketing automation and Velocify sales automation solutions, lenders have the assurance that their consumers are engaged throughout every step of the loan origination process and that no borrower is left behind.”
Encompass Consumer Connect includes:
►Modern, responsive design: Homebuyers can easily access and navigate the lenders’ site and application from any desktop, laptop, tablet or smartphone, anytime and anywhere at their convenience.
►Easy configuration and controls: Lenders can control and customize their site design, application flow, specific business process workflow and ensure consistency of their unique and specific brand.
►Easily complete applications: Lenders can automate and authenticate data collection through integrated services, such as pulling a credit report and online asset verification, which allow consumers to accurately complete loan applications in less time.
►Secure online borrower portal: Lenders save time by giving consumers a paperless way to collaborate with lenders by allowing them to drag and drop documents or images into the portal, upload photos from a phone, eSign documents and receive real-time updates.
►Built-in business intelligence: Lenders will gain insight into consumer engagement and keep consumers connected with immediate follow up.
►More automation: Lenders will automatically receive applications in Encompass underwritten by Fannie Mae’s Desktop Underwriter or Freddie Mac’s Loan Product Advisor to help close loans in fewer days.
►Native compliance: Whether or not a consumer completes the entire application, Consumer Connect leverages the business rules within Encompass to ensure lenders are alerted to any compliance obligations they may have, even with incomplete or abandoned applications.