has announced its decision to implement LoanServ Account Connect from Sagent Lending Technologies
as its borrower self-service portal. With this new solution, Freedom Mortgage will further empower its mortgage and credit line borrowers with always available, real-time access to their loan information through any device.
“Freedom Mortgage is focused on supporting borrowers in ways that make their lives easier,” said Stanley C. Middleman, Freedom Mortgage Chief Executive Officer. “LoanServ Account Connect, not only helps us accomplish this, the solution makes it easy for us to reach out to our borrowers digitally while at the same time complementing our continued focus, that of servicing loans.”
Borrowers are now in control of their finances and LoanServ Account Connect helps them do just that with the ability to view and pay their billing statements, manage loan details, and even view payoff estimates. Context-sensitive guides boost borrower confidence in submitting requests through LoanServ Account Connect related to property damage, dropping mortgage insurance coverage and loss mitigation.
“Helping clients deliver best in class experience to their borrowers is the ultimate goal of Sagent and of LoanServ Account Connect,” said Bret Leech, Sagent Chief Executive Officer. “Freedom Mortgage is known for enhancing the borrower experience and this solution is another powerful tool as they continue to enhance that experience.”