"Our neighbors, family and friends are getting sick and losing their jobs at a staggering rate while facing incredible stress about their finances in the middle of this global crisis," said Ishbia in his address. "This is a scary time, but we are going to get through this as a team and as a family. Being a family company is not just a nice thing to say when it is convenient; it is the core of who we are. When times are tough, that is when family steps up for each other and carries one another through. Every single member of this family is equally important and I can't think of a better way to let 5,800 people know we've got their back than giving them job security at a time like this. I will sleep on their couch before I lay anyone off."The industry is auditing the wrong half of the lending stack
For the past two years, the mortgage industry’s fair-lending debate has focused almost entirely on underwriting: adverse action notices, model explainability, Shapley values, and Regulation B (Reg B) compliance after the April 22, 2026 amendment. Those issues dominate the wo...
When communication breaks down, expectations don't align, or respect disappears, LOs may need to move on — without burning bridges
Loan originators talk all the time about winning the trust of real estate agents. How to prospect them, how to add value, how to earn referrals. But there is another conversation we do not have enough of.Sometimes, as a loan originator, you need to fire a real estate agent....
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