NetDirector has released a new client-facing dashboard and analysis tool for their mortgage banking integration suite of services. One of the features of the new tool is a series of analytics tools for transaction monitoring and analysis. Users will now be able to identify historical trends across a wide array of data sets, as well as monitor data flow and transaction success rates. These tools provide a clean graphical display of transaction frequency, volume, success and more.
In addition, users can now see how their overall automation level compares to both the average NetDirector user and the users with the highest degree of automation by analyzing their Automation Footprint. The Automation Footprint is provided to each user on their personalized dashboard, where they can compare the number of different data transactions they are utilizing, to the maximum number possible, as well as to the average among all users and the highest among any one user.
"We have always wanted firms to be in complete control of their integrations, even when we do the heavy lifting on their behalf," said Harry Beisswenger, CEO of NetDirector. "With the new dashboard, they can see the integrations in real time and access a level of self-service previously unavailable, while still having their expert Integration Analyst and the years of NetDirector's experience at their disposal."
The new Mortgage Banking Dashboard has three different views available by default, with sorting and filtering options around connection type, trading partner, date and more. The new dashboard will provide unprecedented clarity into the activity going on behind the scenes of a firm's case management system and integrations. This insight will allow both technical and legal professionals in a firm to accurately make decisions around new technologies, caseloads, timelines, and overall process improvement.
