Trigger lead reform, servicing consolidation, and changing capital rules are reshaping the economics of mortgage customer retention
In late 2025, Rocket formally acquired Mr. Cooper and began servicing one in every six mortgages in America. $2.1 trillion in unpaid balances. Roughly 10 million homeowners.It was the largest customer-retention play in the history of the business, and the rules were about to...
Former Spring Oaks Capital CFO joins digital mortgage loan exchange to lead capital strategy and support growth initiatives
MAXEX has appointed John McNeill as chief financial officer, adding a mortgage finance and capital markets veteran to its executive leadership team.McNeill will oversee MAXEX's financial strategy, including capital formation, capital deployment, financial operations, and cor...
Enjoy access to a free NMLS renewal class when you attend an in-person event.
