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Churchill Mortgage promoted Kathy Cook to vice president of closing. Before being promoted to vice president of closing, Cook held a number of roles within the closing department, according to a press release.
She helped oversee a period of significant growth in sales volume and has been credited with guiding her team through the technological shift that is currently going on in the mortgage industry.
"Going forward, eClosings will improve the borrower's experience," said Cook. "The process will be more informative and efficient. Borrowers can review loan documents at their leisure, and signing is much easier. I'm excited about this new avenue and what it means for our future."
This year, Churchill adopted eClosing options for borrowers, relying on new tools like Remote Online Notarization in states that accept them. Cook's team was able to increase its year-to-year output by 39% in 2020. She will be responsible for the closing department's long-term vision and growing her team.
Cook joined Churchill in 1999 as an assistant before becoming the firm's first processing manager. She is a two-time winner of Churchill's annual Broomsweeper Award, which recognizes employees who go above and beyond in helping fellow staff and customers, as voted on by all employees. Cook is also a previous winner of Churchill's "Processor of the Year" honor.
"For more than two decades, Kathy Cook has been part of Churchill's nucleus, and we are better professionals and indeed better people because of her," said Matt Clarke, COO of Churchill Mortgage. "Her leadership ascension has coincided with tremendous company growth, and her stewardship of the Closing Team as it enters an electronic era has been nothing short of remarkable."
Cook insists that the recent successes are a testament to her team.
They have ensured growth by leveraging technology, supporting each other and sheer grit," she said. "They continue to amaze me."