Cenlar Appoints New VP For Special Products In Loan Operations

Cenlar FSB, a national mortgage suberservicer, said Monday that Pete Johnson has joined the company as vice president of special products in loan operations. 

He will provide leadership over special products, including home equity lines of credit (HELOCs) and private mortgage insurance (PMI).

Johnson has more than 35 years of experience in financial services, with 20 of those in mortgage servicing. He will be responsible for the special products team’s financials, staffing, controls, and compliance, and will provide vision, direction, and support, as well as drive continual improvement that benefits clients and their homeowners, the company said. 

As part of the company’s long-term strategy, Johnson will look at innovative ways to strengthen special products’ operational efficiencies and risk mitigation — all with an emphasis on creating an environment that places client satisfaction and operational excellence as the highest priority, Cenlar said.

“Pete is a valuable addition to Cenlar and we look forward to leveraging his experience across our special products team,” said Nancie Falcone, senior vice president of servicing operations. “With his multi-faceted experience in enterprise, credit, and operational risk management, Pete will look at automation to enhance our special products processes and deliver seamless service.”

Before joining Cenlar, Johnson was executive vice president and chief operations officer at First Heritage Mortgage Services. He also served as senior vice president at Freedom Mortgage, where he was responsible for underwriting, processing, closing and funding, document management post-closing, and loan audit, and as vice president at PHH Mortgage, where he led the credit and operational risk divisions.

“I look forward to working with the team and leading initiatives that will enhance operational excellence, and look to implement new technologies to automate processes that will offer a better experience for our clients and their homeowners,” Johnson said.

Based in Ewing, N.J., Cenlar FSB services loans in all 50 states and in U.S. territories. An employee-owned company, Cenlar has nearly 4,000 employees, strategically located throughout the United States.