Flagstar Bank Names New Head Of Servicing – NMP Skip to main content

Flagstar Bank Names New Head Of Servicing

Director of Events
Oct 29, 2021

Flagstar Bank named James Campbell as executive vice president and head of servicing for its residential mortgage business.

Photo of James Campbell.

Campbell brings more than 30 years of experience in the financial services industry with a focus on customer experience, employee development, process improvement, automation, and change management to Flagstar.

Campbell was most recently head of servicing and post-closing at Caliber Home Loans, Inc. He has a track record of working with his origination partners in all four lending channels—retail, wholesale, correspondent, and direct-to-consumer. Other industry experience includes serving as director and head of asset management for the residential mortgage-backed securities group at Deutsche Bank and as a director at Credit Suisse, where he had oversight of the residential mortgage-backed securities servicing portfolios.

“Servicing is an important and growing business at Flagstar—it’s also a business where the customer experience is paramount,” said Lee Smith, president of Mortgage at Flagstar.

About the author
Director of Events
Navi Persaud is Director of Events at NMP.
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