Skip to main content

Servion Taps Sagent For Consumer-First Servicing Tech Stack

Director of Events
Nov 29, 2021

A 7-year deal between Servion Mortgage and Sagent will equip Servion with Sagent's tech stack for performing, non-performing, and consumer experience.

As Servion aims to deliver real-time automation and increased operational efficiency for their credit union partners, they’ll power scale servicing operations using Sagent’s consumer-first, enterprise-grade servicing platforms including LoanServ (system of record), Tempo (loss mitigation and default management), and CARE (consumer experience). These platforms enable Servion to offer a bank-on-your-phone experience to consumers so they can manage their entire homeownership lifecycle anytime, from any device.

“At Servion, we want to deliver a digital future to the credit unions we support, and to do this, we sought a servicing fintech provider who could empower our partners with a modern servicing tech stack to exceed the expectations of today’s digital-first borrowers,” said Brad Crandall, president and CEO at Servion.

Since 1987, Servion, a Minnesota-based credit union servicing organization, has grown steadily by serving the detailed needs of community financial institutions. Partnering with nearly 500 financial institutions nationwide, Servion provides credit unions and community banks with the tools to reach their true potential. The company also states that it provides the infrastructure credit unions need to power servicing for billions in mortgage and non-mortgage balances for their consumers.

“Credit unions and community banks understand the customer lifecycle better than anyone. They will use our core servicing, default management, and consumer platforms to deliver modern, digital simplicity to their teams and the consumers they serve,” said Dan Sogorka, CEO and president of Sagent.

Sagent powers America’s top bank and nonbank lenders to engage, care for, and retain millions of consumer borrowers with more than $1 trillion in outstanding loan balances.

About the author
Director of Events
Navi Persaud is Director of Events at NMP.
Published
Nov 29, 2021
More from
Tech
“Technology” is a Catch-All Word

Tech promises efficiency, but adoption, ROI, and borrower satisfaction tell a more complex story

Jun 19, 2025
Was It You Or Was It AI?

As deepfakes get convincing and AI-driven fraud escalates, real estate industry faces critical tests on multiple levels

Jun 16, 2025
Former FHFA AI Chief To Lead Better’s AI-Driven Origination, Homeownership Platform

Leah Price will serve as lead for Better's tech as it heads to market — and company takes aim at ICE’s Encompass platform

Jun 12, 2025
New AI Tool Lets Homebuyers Pinpoint Search By Affordability

Platform augments home search with live mortgage rates, pre-approvals, property-specific special financing

Jun 05, 2025
Not All AI Is Developed Equally

Be wary of new systems that rely on basic consumer-focused AI systems

May 30, 2025
‘Something Big On Mortgage Fraud’: Fannie Mae Launches AI-Driven Crime Detection Unit

GSE to deploy AI fraud-detection tech amid more talk of listing Fannie Mae, Freddie Mac on major stock exchange

May 29, 2025