Total Expert Hires John Emerick As CFO – NMP Skip to main content

Total Expert Hires John Emerick As CFO

David Krechevsky
Jan 18, 2022
Total Expert (new 2022)

Emerick served as CFO for two rapidly growing software-as-a-service companies: Code42 and CyberGrants.

Total Expert, a CRM and customer experience platform for financial institutions, has hired John Emerick as chief financial officer.

Emerick is will draw on more than 30 years of financial leadership experience at public and private companies, the company said. Before joining Total Expert, he served as CFO for two rapidly-growing software-as-a-service (SaaS) companies: Code42, a 500-person cybersecurity firm, and CyberGrants, a grants-management and employee-engagement solution for more than half of the Fortune 500.

“My passion is helping hyper-growth companies successfully scale alongside focused, collaborative leadership teams,” Emerick said. "I am excited to bring my experience using data, insights, and action to Total Expert in order to help continue to drive growth through operational efficiencies, scale, and an even higher degree of focus on customer success.”

He added that he is “thrilled to join the Total Expert team and build on the company’s momentum of delivering high-value, digital solutions to modern financial institutions.”

At Total Expert, Emerick will lead the continued evolution of the company’s financial infrastructure as it helps financial institutions attract, earn, and retain customers for life, the company said.

John Welu, founder and CEO of Total Expert, said that with strategic analysis, operational execution, and team empowerment as specialties, Emerick is positioned to maintain and elevate Total Expert’s growth trajectory in 2022 and beyond.

“John’s deep understanding of scalable, tech-enabled customer experiences, paired with a relentless focus of helping our own customers succeed, make him the perfect addition to our executive team,” Welu said. “As Total Expert continues to add to our customer and employee base, John will ensure our financial outlook is rooted in strong, sustainable growth.”

After achieving a 4x increase in revenue over the past three years, Total Expert now serves more than 175 financial institutions, including 15 of the top 25 banks and lenders in the U.S. The company was named the No. 1 CRM platform by STRATMOR Group and earned top spots on the lists of the 2021 Inc. 5000 and the 2021 HousingWire Tech100.

Jan 18, 2022
Homepoint Rolls Out Jumbo ARM Loans

Homepoint's Jumbo ARM is a strategic addition to the company’s expanding jumbo portfolio.

Industry News
May 25, 2022
Planet Home Lending Expands in Oregon

New team in Portland focuses on construction lending in the Northwest.

May 24, 2022
PennyMac Cutting 207 Jobs

A wide variety of positions are affected.

Industry News
May 24, 2022
Loan Officer Charged With Bank Fraud, Identity Theft

If convicted, she faces up to 30 years in federal prison on each bank fraud count and a mandatory consecutive 2 years’ imprisonment.

Industry News
May 24, 2022
Openn Launches Pilot with bridgeMLS For Sales In California

Agents in Northern California, Bay Area will be able to list property and accept offers using the platform. 

May 24, 2022
Cenlar Appoints New Senior Vice President, CIO

Steven Taylor has background in multiple large-scale corporate mergers and acquisitions integrations.

May 24, 2022