Zillow Debuts AI-Powered 'Natural Language' Search – NMP Skip to main content

Zillow Debuts AI-Powered 'Natural Language' Search

Jan 27, 2023
AI Artificial Intelligence

Home shoppers can just describe their ideal home to begin a search.

KEY TAKEAWAYS
  • The "natural language search" feature is live on the Zillow app for iOS users and is coming soon to Android devices and Zillow’s website, Zillow.com.

Zillow, the online real estate company, recently launched a new artificial intelligence-powered feature that lets shoppers search for homes in the same way they talk to friends and family. 

Now buyers and renters on Zillow can search for their ideal home simply describing it, including features such as the layout, location, style, condition, lifestyle, and more

Shoppers, for example, can enter phrases like "$700K homes in Charlotte with a backyard" or "open house near me with four bedrooms" directly into the search bar, rather than starting with a location and having to filter through the homes they find, Zillow said. They can also save searches and have Zillow notify them when new qualifying listings a posted, the company said.

The "natural language search" feature is live on the Zillow app for iOS users and is coming soon to Android devices and Zillow’s website, Zillow.com.

"Beyond easy-to-filter criteria like bedrooms and bathrooms, buyers are considering many other specific features that match their unique lifestyle," said Jenny Arden, Zillow's chief design officer. "This new tool is a game changer for home shopping, because it helps shorten the sometimes long and stressful house-hunting process by creating an easy, more modern way to search, and it delivers relevant search results in a simple, uncluttered way."

In addition to being able to use “natural language” to search, the feature is training machine learning models to better respond to queries that use natural, human-like sentences, Zillow said.

The company said it is the first major residential real estate marketplace to implement an AI-powered search engine for shopping for a home.

The company sad it continues to invest in tech innovation like AI as part of its vision to deliver the "housing super app" — a single digital ecosystem of connected solutions for all the tasks and services related to moving.

"The future of real estate will be powered through AI," Arden said. "We are proud to be the first in the industry to offer this smarter way to search, and excited to see how it learns and evolves to help each Zillow shopper find their perfect home."

About the author
David Krechevsky was an editor at NMP.
Published
Jan 27, 2023
More from
Tech
Brokers Build Their AI Toolbox At Originator Connect 2026

Instead of waiting for tech giants to dictate the market, originators are realizing the technology's immediate impact

Aug 15, 2026
Blend Reports Early AI Gains While Mortgage Revenue Trails Volume

Funded loans increased 14%, twice the growth rate of Mortgage Suite revenue, while preliminary Autopilot results showed better pull-through and 4.5 hours of automated work per loan

Aug 10, 2026
Carrington Closes Valon Mortgage Acquisition, Nears 2 Million Serviced Loans

Deal adds approximately 810,000 loans and clears the way for Carrington to make ValonOS its core servicing platform

Aug 05, 2026
Secure Insight Brings Closing Guard To SettlementOne Platform

Integration gives Encompass lenders access to settlement-agent risk assessments and verified wire instructions through their existing SettlementOne workflow

Aug 05, 2026
Rocket Pro Broadens Refi Pricing Push, Extends 100-BPS Purchase Credit

August Power Play reaches beyond cash-out refinances while pairing near-term pricing incentives with a longer-term broker technology play

Aug 04, 2026
Adwerx Adds Canva Integration For LO Ad Campaigns

The integration lets mortgage professionals move Canva designs into targeted advertising while preserving lenders’ compliance-review controls

Aug 04, 2026