Tagged: Borrowers

Truework finds 85% consider refinancing important to their financial health, revealing a highly motivated but financially vulnerable future borrower pool

J.D. Power finds better digital service, fee transparency, and issue resolution are strengthening trust while homeowners face mounting financial pressure

Mortgage lenders love to tout high retention numbers. But without a common definition of recapture, the industry's favorite metric may reveal more about marketing than actual borrower retention

Study estimates well-qualified conventional borrowers are among the most likely to miss the lowest available rates, reinforcing a broader trend in mortgage shopping

A new LendingTree study found many consumers never ask for better rates or lower fees despite strong odds of success

New benchmarking tool helps lenders identify where borrowers abandon applications and how their conversion rates compare with peers

Legal battle over private listings and MLS access highlights growing competition to control the homebuyer relationship before borrowers reach a loan originator

Lenders seek to serve early-career physicians with strong earning potential but unconventional underwriting profiles.

Selene has launched the first phase of its Selene Cares+ campaign, introducing enhanced digital tools and educational resources designed to improve borrower communication and engagement during times of financial hardship

US Mortgage Corp alleges its competitor poached an entire Tulsa Branch and thousands of loan files