Portfolio Intelligence tracks changes in borrowers’ liabilities after closing, helping lenders identify potential home equity and debt-consolidation business
Tagged: mortgage servicing
BlackWolf will assess mortgage operations before Authority Partners develops and deploys tailored AI and automation tools
Deal adds Blue Water’s analytics platform, customers, and quantitative professionals to Milliman’s mortgage advisory practice
UWM argues Refi75 was permissible mass advertising
J.D. Power finds better digital service, fee transparency, and issue resolution are strengthening trust while homeowners face mounting financial pressure
Randian Capital argues the lender’s servicing assets could attract a strategic buyer, but its campaign faces loanDepot’s concentrated insider voting power
Kastle’s technology will autonomously handle borrower interactions, assist contact-center employees and review every customer exchange for quality control
Mortgage lenders love to tout high retention numbers. But without a common definition of recapture, the industry's favorite metric may reveal more about marketing than actual borrower retention
Mortgage subservicer says early-stage assessment helps lenders identify operational risks, improve onboarding efficiency, and reduce transfer-related delays
Truist subsidiary secures ratings from all five major agencies, expanding its commercial mortgage platform