Opinion

Mortgage lenders love to tout high retention numbers. But without a common definition of recapture, the industry's favorite metric may reveal more about marketing than actual borrower retention

As AI adoption grows across mortgage lending, ensuring the accuracy and reliability of the data behind automated decisions is becoming just as important as the efficiency gains the technology promises

What AngelList's founder understood about leverage — and how IMB CEOs are using it to recruit loan officers

Document extraction and faster processing can improve efficiency, but the real opportunity for AI in Non-QM lending lies in reconciling fragmented borrower data and creating defensible credit decisions before underwriting begins

The industry is auditing the wrong half of the lending stack

When communication breaks down, expectations don't align, or respect disappears, LOs may need to move on — without burning bridges

Trigger lead reform, servicing consolidation, and changing capital rules are reshaping the economics of mortgage customer retention

Sales leaders at top mortgage companies are getting ahead of the problem with new AI tools, while teams slow to adopt are falling behind

James Brody and Ronald Gapp of Brody Gapp LLP sat down with NMP at MBA Secondary — and didn't hold back

Non-QM lending is not only challenged by borrower complexity, but by the industry’s inability to establish consistent financial truth early in the process