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Generation Mortgage earns A+ rating from Better Business Bureau

Dec 16, 2009

Generation Mortgage Company, a privately-owned reverse mortgage retailer and wholesaler, recently became a national Better Business Bureau (BBB) Accredited Business. In addition, the business has an A+ Rating from the BBB. “While those of us who work for Generation Mortgage know that we offer top quality service to our business partners and our boomer and senior homeowners nationwide, the rigorous Better Business Bureau accreditation process is one more way to prove that treating our clients fairly and honestly is the primary goal of our organization,” said Generation Mortgage Company President and CEO Scott Peters. “We’re incredibly proud to have achieved the highest rating possible upon accreditation.” Better Business Bureau ratings are determined by a proprietary formula. The organization grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents the Better Business Bureau’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns. Details as to any issues identified by the Better Business Bureau are contained in each organization’s Reliability Report. Businesses that apply for Better Business Bureau accreditation undergo a detailed review and commit to abide by a set of ethical standards for marketplace conduct. After accreditation, each business is monitored for continued adherence to BBB standards. Licensed in nearly 50 states, Generation Mortgage offers FHA-insured HECM (Home Equity Conversion Mortgage) loans. The company is an Equal Housing Lender and a member of the National Reverse Mortgage Association (NRMLA). For more information, visit 
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