International Document Services (IDS) has announced that it has formed an advisory board of IDS customers to solicit feedback on the performance of its flagship mortgage document preparation system, idsDoc, and develop ideas for further development and refinement of the system. The IDS Super User Group was initially conceived as a forum where IDS clients and partners could give ideas on how to improve the idsDoc platform. Through the group, members will also be able to discuss specific topics such as compliance issues, special features within idsDoc and the overall look and feel of the idsDoc web portal, as well as industry best practices.
“The first priority at IDS is to our users and their needs. We want to provide them with the highest quality system that does exactly what they want it to do,” said IDS Executive Vice President Mark Mackey. “The Super User Group should have a ‘the sky’s the limit’ mentality when it comes to voicing their wants and needs for the idsDoc system. We’re looking to our customers to help define the future of our system. There’s no reason, outside of legal or regulatory requirements, that we can’t make idsDoc do everything that our customers want it to do and more.”
The IDS Super User Group currently has 10 participating organizations: 1st California Funding Group; Churchill Mortgage; Dime Bank; Extraco Mortgage; Farmers State Bank of Madelia; Magna Bank; McGlinchey Stafford Youngblood & Associates LLP; Nail Your Mortgage; ProLender Solutions; and Sentry Credit Union—and hopes to gain more clients over the next year, ultimately creating an IDS User Conference in Salt Lake City where IDS headquarters are located.
“We are happy to be participating in the super user group for IDS. We are very much looking forward to getting some insight, learning and possibly helping with features within the idsDoc software,” said Peter Vassilatos, chief technology and services officer at Nail Your Mortgage and IDS Super User Group member. “This is not only a great opportunity for us at Nail Your Mortgage, but a great way to continue to build our existing relationship with IDS and the IDS team.”