ARMCO Adds New Capabilities to Its ACES Audit Technology – NMP Skip to main content

ARMCO Adds New Capabilities to Its ACES Audit Technology

Feb 16, 2017
ACES Risk Management (ARMCO) has announced that it has added to and enhanced business user-friendly configuration functionality to its ACES Audit Technology solution

ACES Risk Management (ARMCO) has announced that it has added to and enhanced business user-friendly configuration functionality to its ACES Audit Technology solution. The additions enable servicers to standardize and easily modify compliance-critical questionnaires to follow when interfacing with borrowers amid the introduction of changing rules that are specific to servicing entities.
 
The new additions made to ARMCO’s ACES Audit Technology puts the ability to create and make changes to compliance questionnaires directly in the hands of businesspeople. Updated questionnaires can quickly be incorporated into the servicer’s internal policies and procedures that guide staff with how and when to communicate with borrowers and proceed accordingly.
 
“Now more than ever, servicers face an influx of new compliance rules and regulations from federal, state and GSE requirements that they must adhere to,” said Phil McCall, COO of ARMCO. “Due to an increasing spotlight placed on servicers, we enhanced the ease of configuration and self-sufficient change management capability to our platform, which now provides servicers with complete control to make changes in real-time to comply with the complexity of new rules.”
 
A comprehensive suite of new USDA program specific questions were also added to the servicing questionnaires. There is a wide array of requirements covered; including, but not limited to escrow administration of the annual fee, construction processing/repair escrows, and default processing. Clients can easily review and analyze question content additions and/or changes, discuss implementation needs with QC and business staff, and maintain questionnaire versioning records that can be provided on demand in the event of an external regulatory audit.
About the author
Published
Feb 16, 2017
More from
Tech
New AI-Run Mortgage Startup Builds Database Of 224,000 LOs

LenDb.ai is making LO records available to AI assistants, offering a potential new way for borrowers to find originators

Nov 05, 2026
Gateway Taps ICE For Servicing Overhaul After $2.4B MSR Sale

The lender is consolidating servicing operations on ICE's MSP platform after disclosing regulatory capital constraints that have limited its ability to retain MSRs

Nov 05, 2026
Rocket's New Tool Lets Brokers Counter Rival Refi Offers On The Spot

Born from a broker's winning Big Pitch proposal, Quick Counter analyzes competing Loan Estimates and generates alternative offers during borrower calls

Nov 03, 2026
Dark Matter Expands AI Ambitions With House Numbers Acquisition

The deal builds on a series of automation initiatives as the tech provider moves toward AI agents capable of executing tasks throughout the loan lifecycle

Nov 02, 2026
Friday Harbor Expands AI Appraisal Reviews As UAD 3.6 Deadline Nears

The new capability adds more than 350 automated checks as lenders prepare for the November 2 mandate

Oct 27, 2026
GetWyz Targets First-Time Buyers Before They Reach An LO

The MoneyGuide founder’s free planning app helps buyers map when they could afford a home, with an optional handoff to its wholly owned brokerage

Oct 20, 2026