Flagstar Updates Its Loantrac 2.0 LOS

Flagstar Bank has announced Loantrac 2.0, an updated, upgraded version of its proprietary LOS. The new system is being rolled out in phases, with delegated correspondent customers already on board. It’s been redesigned to focus on ease of use and transparency for both brokers and correspondents.

 

“We heard the feedback from our customers, and we made changes to give them a better experience,” said Brian Vieaux, head of Third Party Originations at Flagstar.

 

Along with a new interface that mirrors Flagstar’s Web site, Loantrac 2.0 gives correspondents the ability to serve clients nationwide, with no geographical restrictions. Key features of Loantrac 2.0 include:
 
►Simplifies document uploads with a drag and drop feature, allowing customers to upload multiple documents at once and aligning the views of users and the Flagstar team.
►Offers delegated correspondents a registration and delivery experience tailored to their needs.
►Provides a customizable dashboard that is dynamic by customer ID, giving customers an aggregate view of their pipeline in one place, in a format of their choosing.
►Offers intuitive navigation and a cleaner view, saving customers time and trouble.
►Revamps the sellers guide into a one-stop shop for important information on products, procedures, underwriting guidelines and announcements.

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