Arrival Home Loans Names New President & CEO

Arrival Home Loans (AHL) said Wednesday it has appointed Simon Chen its new president and CEO. The appointment took effect on July 17.

AHL is a San Francisco-based bridge loan mortgage company focused on helping homeowners unlock their home equity to help solve the growing buy-before-sell challenges they face. 

Chen will lead all aspects of the company's growth, from early-stage market expansion to establishing a national footprint and developing strategic partnerships, the company said.

He brings over 25 years of leadership experience in real estate, and deep experience in operations, technology, venture capital, and building world-class culture.

Before joining AHL, Chen was managing partner at August Hill, a global advisory firm for startups, capital providers, and industry partners. He will remain an advisor for that firm.

Before August Hill, Chen served as executive vice president of product and innovation at Anywhere Real Estate in Madison N.J. In thats role, he was responsible for product, strategic alliances, agent/broker learning, strategic marketing, corporate ventures, and consumer programs across all six Anywhere brands, which globally represent over 340,000 residential and commercial real estate agents. 

Before taking on that role, Chen was president & CEO of ERA, an Anywhere brand, with over 40,000 agents worldwide. As head of ERA, he drove key initiatives focused on culture, business intelligence, franchise development, and ancillary revenue streams, such as mortgage and title.  

Chen spent the earlier part of his career in technology and banking, earning a reputation for driving profitable innovation at scale, AHL said.

"We're confident that Simon can guide Arrival through its next phase of growth and beyond,” said Nam Phan, COO and board member of AHL’s parent company, Pacific Private Money Inc. “I can think of no one better than Simon to lead Arrival.” 

“I'm thrilled to be leading such a great organization with a shared passion to dramatically improve the home buying and selling processes through private money solutions," Chen said.

Launched in 2022, AHL enables homeowners to tap the equity in their current home to help them buy their next home. It provides loans up to 100% of the purchase price of their next home, secured by the equity in their existing home.