Companies and business leaders need to have managers and leaders who are in tune with their emotions and their team’s emotions.
They need to encourage everyone to not stifle emotions or ambitions to please others, but rather encourage curiosity, empathy, and understanding.
As professional women, we bring value to our teams and create a dynamic that didn’t exist 50 years ago. Our emotions are a big piece of this dynamic.
Just as we would tell a male colleague who is upset and agitated to cool off or go take a cold shower, we need to find ways to address women when their emotions bubble over. If you don’t do this, you will miss out on many opportunities for your people and teams to grow in a positive way.
When one of the women on my team comes to me with tears in their eyes, I tell them to “cry it out” or “get it out” with me, because it is only when they feel safe that they will bring the real issue to the surface, which many times benefits everyone on the team and the company.
It is not uncommon for men and women to get emotional during our weekly meetings because we have encouraged each person’s individual value, and we focus on the pursuit of our company values, instead of norms and biases.
The most challenging thing we have to address is the double-edged sword where a single action or show of emotion can be perceived two different ways.
We have all heard or seen examples where a woman who is:
- Kind, compassionate, and is well liked but told they lack leadership.
- Confident and outspoken but chastised for being “too aggressive” or competitive.
Supporting your team to harness and channel emotions, while allowing an outlet, rather than suppressing or criticising, will keep your team more engaged and motivated. It will make them want to work for you for a long time to come.
Suppressing Emotions creates a negative atmosphere. Men are less likely to seek help for mental health issues. This type of habit not only damages productivity but can also lead to missed opportunities for self-development and improvement.
Above all else the people who feel emotional about their jobs are the ones who really, really care! As a business owner or leader you should want an office full of tears and tissues!
Emotional Intelligence is vital for selling to clients, building morale within your team and building business relationships
- High EI makes for a top performing leader.
- Self Awareness you need to develop a keen understanding of who you are in the world.
So, how do you improve your empathy & emotional intelligence at work? Take the time to TeamBuild.