The Detour That Became The Road
Just as he was considering leaving Wells Fargo, a surprising pivot came from a different mentor — Tanya Alexander, his boss at the time. “She’s like a second mom to me,” he said. “I wouldn’t be where I am today without her.”
She told him he had an interview on the 48th floor with the private mortgage banking group.
Pavlakovich was skeptical. “Mortgage banking? I had no idea what that even meant,” he recalled. But he showed up.
And he never looked back.
That opportunity became the next major inflection point in his career. The relationships he’d already built within Wells Fargo’s wealth management team — financial advisors, trust officers, business bankers — translated quickly into a book of business. He was their go-to for mortgage needs.
“It was one of those big leaps,” he said. “I didn’t know what I was doing, but I leaned on relationships.”
Leaving The Nest
By 2017, Pavlakovich was ten years into his tenure at Wells Fargo. He had just gotten married. He had no plans to leave. But fate came knocking — again — in the form of Dan Dexter, another mentor.
Dexter had tried to recruit him years earlier to a different bank. At the time, Pavlakovich respectfully declined.
“I told him I just wasn’t ready,” he said. “I didn’t have the knowledge or the agent relationships to go out on my own.”
But this time, the offer was different. Prosperity Home Mortgage, a Berkshire Hathaway affiliate, was expanding into Colorado following Berkshire’s acquisition of Kentwood Real Estate. Dexter wanted Pavlakovich to help build their Colorado presence from the ground up.
“It was terrifying,” he admitted. “All I knew was Wells. I knew all the players. I was comfortable. But Dan remembered our conversation. He came back, and I knew it was time.”
A Better Client Experience
The decision wasn’t just about career growth — it was about delivering a better experience for clients.
“I had realtors telling me, ‘We love working with you, but Wells is just too big of a machine,’” he said. “They were frustrated with the client experience.”
The biggest pain point? Speed. “It was hard to close a loan in under 30 days,” Pavlakovich said. “In Denver, most contracts close in 20 to 30 days. If we couldn’t meet that, we lost business.”
Prosperity’s model changed that. As a correspondent lender, they offered more flexibility, more investor relationships, and significantly faster closing times — sometimes as quick as 10 business days.
Learning The New Landscape
Transitioning from Wells to Prosperity came with a steep learning curve. At the bank, Pavlakovich operated under one umbrella for jumbo loans. At Prosperity, he had to master guidelines from more than 25 different investors.
“It’s like studying an encyclopedia,” he said. “You’ve got to know which investor does what. What’s the best fit for the client? What pricing is available?”
The learning didn’t stop at technical knowledge. He also had to build internal relationships from scratch — underwriting, processing, closing management.
“I’m so blessed to have an amazing team,” he said, giving shoutouts to LO assistant Kristin Bornhofen and processor Shelly Joyce. “It takes a village.”