Click n’ Close has appointed mortgage industry veteran Rachel Fatino as director of correspondent operations as part of the company’s effort to strengthen and expand its correspondent lending platform.
In her new role, Fatino will oversee pipeline strategy, operational performance and partner engagement initiatives to support growth across the correspondent channel. She will also focus on refining processes, enhancing collaboration between internal teams and lending partners, and driving execution excellence as Click n’ Close scales its correspondent business nationwide.
“Rachel brings the operational depth and correspondent expertise needed to support our next phase of growth,” said Jeff Bode, owner and CEO of Click n’ Close.
Fatino brings more than 15 years of mortgage origination and leadership experience to her new role. She most recently served as national operations manager at Mr. Cooper, where she managed delegated and non-delegated correspondent lending operations and oversaw a national pipeline with volumes in the billions. Prior to that role, she held leadership positions at a Southern California lender and worked as a contract processor supporting partnerships with major industry players, including Paramount Residential Mortgage Group (PRMG) and United Wholesale Mortgage (UWM).
Throughout her career, Fatino has led high-performing operations teams, implemented pipeline management improvements, and built strong relationships with lending partners. She is well-versed in Federal Housing Administration (FHA), Veterans Affairs (VA), and Fannie Mae/Freddie Mac guidelines.
“Click n’ Close has built something special in the correspondent space,” Fatino said. “Real momentum happens when strong partnerships are matched with disciplined execution and a team willing to lean into growth. I believe empowering people to take ownership of their pipelines is what turns good operations into great ones, and I look forward to building that consistency and confidence with our lending partners.”
