GenWay Brings AI Automation To Non-QM Underwriting

GenWay Home Mortgage has deployed Tavant’s TOUCHLESS mortgage automation platform across its Non-QM and government-lending businesses, extending the industry’s push to automate underwriting beyond conventional agency loans.

The national wholesale and correspondent lender is using the platform to automate data and document processing, workflow management, and other underwriting tasks. GenWay and Tavant said six underwriting automation products are being moved into production under an accelerated three-month implementation schedule.

For mortgage brokers working with GenWay, the potential benefit is a faster and more consistent review of complex borrower files. Non-QM loans frequently require underwriters to evaluate bank statements, alternative income documentation, business records, and investor-specific guidelines that do not fit neatly into the standardized agency process.

“GenWay is committed to building a lending operation that is both efficient and adaptable as our business continues to grow,” GenWay CEO and President Greg Reed said. “Tavant’s AI-powered platform gives us the automation infrastructure we need to scale our business with confidence.”

GenWay offers Non-QM, down payment assistance, and government-backed loan products through its wholesale and correspondent channels. The Tavant deployment will support both its Non-QM business and loans intended for Ginnie Mae securities, although those are distinct lending segments with different underwriting and compliance requirements.

The implementation comes as lenders increasingly concentrate their AI investments on loan manufacturing rather than customer-facing chatbots or marketing tools. For Non-QM lenders, that means extracting information from documents, applying program-specific rules, and directing exceptions to human underwriters.

Tavant’s platform is designed to analyze documents and borrower information while guiding tasks through the underwriting workflow. The company says the technology can be integrated with lenders’ existing origination systems.

The partnership also represents a broader deployment than Tavant’s initial entry into the Non-QM channel. NMP reported in 2023 that Newfi Lending became the first Non-QM lender to use the platform, initially deploying its document-analysis capabilities. Newfi said at the time that the technology had reduced document-processing time by an estimated 70%.

Tavant later expanded the platform to cover document, income, credit, collateral, asset, and decision analysis, moving it closer to automating multiple parts of the underwriting process. Its asset-analysis product was designed to review bank statements, identify large deposits and recurring payments, and calculate borrower eligibility under program-specific requirements.

Tavant says its automation products can reduce operational costs by as much as 60%, increase underwriting throughput by four to 12 times, and shorten loan cycles from 30 to 45 days to seven to 15 days. 

“We are proud to partner with such a forward-looking lender and welcome GenWay to the growing TOUCHLESS community,” said Hassan Rashid, president of fintech at Tavant. “This engagement reflects the strength of our AI-powered platform across both non-agency and government lending.”

The value to originators will ultimately depend on whether the automation produces faster decisions and fewer avoidable conditions on the complex files for which Non-QM borrowers often rely on manual review.