What to Expect from a Non-QM Partnership
When originators work with these partners they can expect distinct advantages — many of which start with the operations team.
A risk mitigation mindset: Prudent Non-QM lenders implement robust checks and balances to protect the lending institution and their partners. Though technology aids in flagging potential problems and mitigating risk, it is the lenders’ individual diligence and expertise that matters most.
Staff competence: Top-notch Non-QM lenders ensure that team members possess the necessary skills to review documentation, detect fraud, and understand the intricacies of loan files.
Training: Continuous training for originators and borrowers is vital to keep them informed about available options and to ensure they understand the processes involved. It’s a big plus if they also offer a scenario desk where staff will look at a loan or documentation up-front to make sure it’s viable before a borrower goes under contract.
Lenders’ operational teams should also prioritize:
Manual Reviews: All Non-QM loans are manually underwritten and reviewed, emphasizing the importance of thorough and consistent evaluation by account managers, sales, and underwriting teams.
More checks and balances: A rigorous system of compliance, disclosures, underwriting, closing procedures, and due diligence is maintained to ensure the integrity and accuracy of the loan process.
Training Programs: Extensive training programs should be conducted to acclimate staff to the high standards and detailed processes required in Non-QM lending.
When originators work with wholesale Non-QM lending partners who “live and breathe” Non-QM, they enjoy new growth opportunities despite the state of the market. This is especially true when those partners balance education and responsiveness with a dedicated focus on risk mitigation.